Política de envio

Shipping charges for your order will be calculated and displayed at checkout, charging for the heaviest item to help keep your shipping costs down. 

Shipment method

Estimated delivery time for Portugal 1-2 days, Europe 3 days, Worldwide 5 days, using CTT registered postal service.

Whilst we are able to ship worldwide we cannot guarantee that we ship to your country. 

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes

www.mothersurf.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.), these may apply to orders from outside of the EU. 

Damages

www.mothersurf.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. 

Special Shipping

This applies to all surfboards and worldwide skateboard delivery.

When you buy a surfboard we will contact you directly via email to arrange a delivery option, or we can keep it in storage until your visit to Ericeira, where you can pick it up directly from the store. This is charged depending on the size of the board, we will work to get the best delivery price and service for you.